Pre Order Related – Yesmeal Help Center

How do I check my restaurant's pre-ordered orders?

You can check your restaurant's pre-ordered orders in Yesmeal Merchant App according to the following procedures: Step 1 You'll receive a pop-up notification to show you have new pre-orders to take action on Step 2 Click "Pending" on the left, then click the order shown under "Pre-order" to view the details Step 3 Scroll down the page to review the customer's pre-order content, and click "Accept" to accept the pre-order Step 4 After accepting the order, there will be a pop-up message informing that the order will be transferred to the processing list on the delivery day, click "Confirm" to proceed with the action Note:...

Operating Procedures: Log in to Merchant's Portal > Store Settings > Business Setting > Order Ready Time Adjustment You can check the setting of Order Ready Time Adjustment according to the following procedures: Step 1 Log in to your Merchant Portal Step 2 Click "Store Settings" followed by "Business Setting" Step 3 Scroll down and review "Order Ready Time Adjustment" "Order Ready Time Adjustment" is preset as "No" when your store is set to accept "Preorder" If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

Operating Procedures: Login to Merchant's Portal > Store Settings > Business Setting > Accept Preorder You can check settings of "Accept Preorder / Pickup ASAP Only" according to the following procedures: Step 1 Login to your Merchant Portal Step 2 Click on "Store Settings" followed by "Business Setting" Step 3 1. If you are to modify the settings to accepting Preorders, you may scroll down to "Accept Preorder", fill in the number of days in "Minimum Day(s) in Advance" and "Maximum Day(s) in Advance", and turn off the "Pickup ASAP Only" switch. Then, click "Save" to save the changes. Acceptable range of days: Minimum Day(...

Operating Procedures: Log in to Merchant's Portal > Orders > Merchant Web > PRE ORDER You can check "pre-ordered orders" according to the following procedures: Step 1 Log in to your Merchant Portal Step 2Click "Orders" followed by "Merchant Web", then select "PRE ORDER" Step 3 Click to open on each date to check the pre-ordered order's details on that day If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

Operating Procedures: Login to Merchant's Portal > Menu > Items > Selling Method You can set the days for preorder according to the following procedures: Step 1 Login to your Merchant Portal Step 2 Click on "Menu" followed by "Items", then click on the item that you want to modify Step 3 Under "Selling Method", choose "Pre-order" and set the preorder days on the item that will be requiring the customer to make an advance order*Example: If an item required 2 days to be processed or to prepare the raw material, Merchant can set the item to minimum preorder "2 Calendar days" before the delivery / pick-up date" If you would l...