Delivery, Pick up and Drive Thru Service

How much is the delivery fee?

Based on delivery distance, the order delivery service is provided by the restaurant/merchant themselves, and the delivery fee standard will be set according to individual areas. The system prompt during the order is the standard. If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

Yesmeal platform does not provide delivery services. These services are provided by Merchants, therefore the maximum distance of delivery is set by Merchants. If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

Where can I add Delivery notes?

If you want to add Delivery Notes, please follow the steps as below: Step 1 Purchase on the main interface of the APP Step 2 After choosing the items you desire, click "View Cart" Step 3 Check your cart for the items you have selected and click "Checkout" Step 4 Scroll down and click "Add note" Step 5 Fill in your request and click "Confirm" Step 6After confirming your order summary's details, click on "Place Order" If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

Why am I unable to input my address ?

If you received an error message about the Address issue as below, here are the alternate way for customer to make an order : When placing the order, kindly choose a landmark that nearby to your location and use the location as your address. Furthermore, please leave your actual address and phone number at the delivery notes for the delivery team to contact you when they attempt to make a delivery. If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.