Pickup In-Store price-match – Yesmeal Help Center

How does Yesmeal In-Store Price-match Guarantee work?

If you order product from a Yesmeal pick up store and find that the original price (dine-in price) of the product from the restaurants is lower than the original price of the identical product at the identical online store, please contact customer service with a proof of the lower price, we’ll price match and refund the price difference. If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

All pick up products from a restaurant on Yesmeal are covered by In-Store price-match Guarantee, and will be subject price match. The products must be identical, including stores, ingredients, cooking methods, and there’s inventory available, we reserve the right to review the authorization. Regarding products and other activities covered by In-Store price-match Guarantee, the pick up restaurant and other terms must be identical If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

We price-match the original price of a restaurant that has launched an online store at Yesmeal, and joined our In-Store price-match Guarantee program. We don’t price match our competitors or our own local/special events (e.g., grand opening, anniversary, clearance, timed sales or liquidation sales, “Black Friday” or “Cyber Monday” sales). The following products and services are excluded from our In-Store price-match Guarantee: Tech Services; Marketing Services; Third-Party Competitor APPs’ discount products; promotional products; taxes and tips. If you need further assistance, please feel free to submit your request to Customer...

Quantities of products covered by the In-Store price-match Guarantee are not limited, and the time of price match is not limited either. But each time we only price match the single price of a single customer’s single pick-up product. If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

When calculating a price match, we’ll match Yesmeal price with the original price (excluding coupons and discounts) of an identical product from the third-party seller. If the original price of the product at the restaurant is lower than that of the identical product on Yesmeal, we’ll refund the difference. If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

To rebate the difference, we’ll use “Price Difference of Single Product * Ordered Products - Deducted Discounts”, and we’ll deduct coupons and discounts (instant, storewide or first purchase) used in order to get the net price. If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

If a restaurant offers a product that comes with an instant rebate, gift check/gift card or similar discounts via dine-in service, we will only match the original price you paid at the time of purchase, and will not take the free or discounted product into account. If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

In-Store price-match Guarantee is only available for pickup orders placed at a restaurant on Yesmeal, if you find any inconsistency between the price on Yesmeal and that of an identical dine-in product at the same store of the restaurant, you may take a photo of the price and contact customer service through the following link https://yesmeal.us/Hgx6zf or by sending an email to support@yesmeal.com within 7 days, we’ll reply after review and refund the difference through the original payment method upon confirming the price difference. This policy is subject to change without notice. If you need further assistance, please feel f...

If you find the original price of the product in your order higher than that of the dine-in product at a store within 7 days after you purchase the product at a pick-up store at Yesmeal, you can apply to rebate the difference. If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

In-Store price-match Guarantee, Yesmeal reserves the right to refuse the refund of a price difference, to request a customer to return the refunded amount, or to revoke a customer’s right for price difference refund, etc. under the following circumstances: the customer is suspected in profiting or making illegal profits from the In-Store price-match Guarantee service, transferring his/her rights in In-Store price-match Guarantee in any form, not using the service for himself/herself, or when Yesmeal has reasonable cause to doubt that the customer is using the service inappropriately to apply for In-Store price-match Guarantee or ...