"Discount for new customer" is only applicable to Customer who places an order for the first time on the Merchant, whereas "Normal Discount" is offered to all customers. However, "Discount for new customer" is not applicable simultaneously with "Normal discount" as our system will automatically detect the best offer for Customer.
If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.
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