Where can I get help , if I encounter problem with Web Portal / Merchant App?

(Web Portal) Operating Procedures:

Log in to Merchant Portal > Help & Support > Submit a request

Follow this guide to submit your help request in a few minutes:

Step 1
Log in to your Merchant Portal

Step 2

Click "Help & Support" from the Web Portal menu

Step 3

You will be redirected to our Help Center page and then click "Submit a request" on top of the page

Step 4

Fill in the relevant information

Step 5

Click "Submit"

(Yesmeal Merchant 2.0 App) Operating Procedures:

Log in to App > Help > Submit a request

Follow this guide to submit your help request in a few minutes:

Step 1
Click "Help"

Step 2
You will be redirected to our Help Center page and then click "Submit a request" on top of the page

Step 3
Fill in the relevant information

Step 4
Click "Submit"

If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.