How do I request for a refund or return?

Article author
Yesmeal Care
  • Updated

If you want to request a refund or return for your order, please follow the steps below:

 

Step 1
In the main interface of the APP, click on "Account

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Step 2
Click on "PAST ORDERS" and search for the order that needs to refund

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Step 3
Review the order and click "Refund"

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Step 4
Click on the item to refund and click "Next"

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Step 5
Select the reason, enter a description, upload the image and the percentage of the refund, then click "Submit"

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Step 6
Your request is now submitted and pending to be proceed

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Note: You can also apply for a refund by clicking Yesy.

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If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

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