How can I reply to customers' reviews?

Article author
Yesmeal Care
  • Updated

Operating Procedures:

Login to Merchant's Portal > Reviews > Reply Reviews


You can reply to customers' reviews according to the following procedures:

Step 1

Login to your Merchant Portal


Step 2

Click "Reviews" located on the left



Step 3

Scroll down to select the review and click "REPLY" on the right



Step 4

You may type the reply in the column located at the bottom right, and click "SEND" to complete



If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

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