You may follow the following steps to search for an answer or to submit a request for assistance from Customer Care Team
Open APP and click "Account" at the bottom right
You may find the relevant answer to your inquiries here, if not, click on the mentioned icon to enter "Live Chat"
Please select the category, and type your question in the chat box to start your conversation with our customer care
If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.