How can I update my order prep time?

Operating Procedures:

Login to Merchant's Portal > Store Settings > Business Setting > Business Hours > Est Preparation Time (min)

You can update Est Preparation Time (min) according to the following procedures:

Step 1

Login to your Merchant Portal

Step 2

Click "Store Settings" followed by "Business Setting"

Step 3

Under "Business Hours" , you may adjust the time at "Est Preparation Time (min)"

Step 4

Click "Save" to complete and publish your updated information

If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.