How to delete Merchant App Account?

Article author
Support Team
  • Updated

Account Deletion Notice:

Once the account is deleted, you will no longer be able to log in and use this account to manage the store, but it will not affect the business status of the store. Please note that the deletion of the account will not affect the daily operation of your store as the other management accounts can continue to operate the store. (Currently, only iOS version supports the function of deleting accounts)


Operating Procedures:

Main Interface > Menu > Delete Account


Follow this guide to delete Merchant App Account:

Step 1

Click "Menu" button located on the top left of the main interface



Step 2

Click "Delete Account"



Step 3

Read the terms and click "Delete now"



Step 4

Click "Confirm" on the pop-out message



Step 5

Read all the terms before ticking "Agreed of <Terms of Deleting Yesmeal Merchant Account>" followed by "Next"



Step 6

Select the reason of deleting account before clicking "Confirm deletion"



Step 7

Confirm the registered phone number by entering the "verification code" sent, then click "Delete Account"



Step 8

Click "Confirm" to complete the deletion



Step 9

Once the deletion is complete, you will be directed to the login page



If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

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