When is payment verification required？

There are two scenarios that require payment verification:

Scenario 1

When you place an order in a store for the first time while paying with a credit card, payment verification will be turned on by default.

For the first verification, you will need to verify the existing Face ID / Touch ID, and set a 4-digit payment password for your account's payment verification.

Scenario 2

If you have turned on the option "Verification required for each payment" at Yesmeal APP Account > Setting > Payment Setting, every order you place will be requiring the 4-digit payment password or your verification via Face ID / Touch ID, to complete the payment.

If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.