How to change the "No Need utensils, Straws, etc." function?

Yesmeal launched the "No Need utensils, Straws, etc." function. Customers can choose whether they need cutlery on the checkout page, aiming to reduce the use of disposable cutlery such as chopsticks and straws, so we all can do our part for the environment.

Operating Procedures:

Log in to Merchant's Portal > Store Settings> Business Setting > Options for utensils

You can manage utensils setting according to the following procedures:

Step 1

Login to your Merchant Portal

Step 2

Click "Store Settings" followed by "Business Setting"

Step 3

Scroll down until "Options for utensils" and click to turn on /off the function

Step 4

If turn off "Provide utensils by default" and customer's order will be defined as no need utensils, if they want the utensils and they can change at the checkout page

Step 5

Click "Save" once setting is done

Merchants should pay attention to cutlery selection upon accepting order (With Photos)

If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.