How to appeal if the contents of the post is inaccurate?

Article author
Yesmeal Care
  • Updated

Operating Procedures:

Enter the Merchant Portal > KOC > KOC Post

 

Follow this guide to appeal your store's post content:

Step 1

Login to your Yesmeal Merchant Portal

 

Step 2

Click on "KOC Program" and followed by "KOC Post"

NEW_-_koc_1_en.png

 

Step 3

Search the post you need to appeal and click "Contact Yesmeal"

NEW_-_koc_2_en.png

 

Step 4

Fill in your request's contents in the empty box before clicking "Send" to submit your appeal, Customer Care Team will assist in processing your appeal

NEW_-_koc_3_en.png

 

If you need further assistance, please feel free to submit your request to Customer Care Team through our Help Center and we will contact you as soon as possible.

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